Description
-Perfectly sized to hold photographs, thank you cards, flowers, souvenirs, table settings, and more memories from your wedding/engagement!
-Plush velvet lining protects your keepsakes from dust and damage
-Hinged lid smoothly opens and closes for easy access to your items with a clear glass cover
-Blends seamlessly in any room or on any shelf, making it an ideal addition to your home
-Personalized - The engraved glass cover makes this box the perfect personalized gift for loved ones to forever cherish their wedding memories
-Unique Wood Grain Pattern - Each box features a distinct wooden grain pattern, making it a one-of-a-kind unique piece
Outer dimensions - 10” x 6.75” x 3.25” inches
Inner dimensions - 8.75” x 5.5” x 2” inches
Shipping and Returns
Shipping
How long will my order take to ship?
- Orders will be shipped within 2 business days. We ship orders Monday through Friday from Los Angeles, California.
- Custom engraved or monogrammed orders will take up to 3 business days to process.
- You will receive a notification via email when your order has been shipped.
- We are closed during major national holidays and orders received during that time will be shipped the following business day.
How long will my package take to arrive?
- Free Standard Shipping - 1-5 business days via USPS Ground Advantage Mail
- USPS Priority Mail - 1-3 business days
- UPS Ground - 1-5 business days
- UPS 2nd Day Air - 1-2 business days
- UPS Next Day Air - 1 business day
**Please note these transit times are only estimates
How much do you charge for shipping?
All orders to the US qualify for free standard shipping! Rates for expedited shipping or via other carriers will vary based on shipping weight and the destination and can be found at checkout.
How will my order be packaged?
We understand that you may be ordering our products for a surprise, so all orders will be shipped in a discreet, plain box or mailer with no visible logos or branding.
How can I get free shipping?
All orders qualify for free shipping, no minimums required!
Can you ship my order using UPS, FedEx, or USPS?
Our free standard shipping for ring boxes will ship via USPS First Class Mail. Shipping upgrades are available at checkout for UPS or USPS Priority shipping.
Cancellations and Modifications
If you need to cancel or modify an order, please send us an email at shop@soulmatebox.com. Please note changes to custom engraved or monogrammed orders will not be possible once we begin the personalization process.
Returns
Items are eligible for returns if they are in unused and undamaged condition within 30 days of receiving your order. All items must be returned with any outer packaging boxes they may have arrived with. Please include your packing slip or receipt with the return package so that we may identify your return. Please carefully wrap items before shipping back to us. Returns will be processed within one week of delivery.
Please send returns to: Soulmatebox Returns, 1249 S Diamond Bar Blvd #387, Diamond Bar, CA 91765